FAQ

Frequently Asked Questions

Everything you need to know about hiring Hushify silent disco headphones — ordering and payments, the equipment itself, and how delivery and collection works. Can't find your answer? Send us a message and we'll get right back to you.

Ordering & Payments

The ins and outs of booking your silent disco

What is a silent disco?

A silent disco is a fun-filled event where people dance to music broadcast to wireless headphones rather than a speaker system — so the party stays loud for everyone wearing a headset, and silent to everyone else.

How does a silent disco work?

A transmitter sends music wirelessly to headphones worn by your guests. Multiple DJs or music sources can broadcast on different channels at the same time, so people can pick whichever one they fancy dancing to.

Why hire a silent disco?

A few reasons people love it: the flexibility of multiple music channels running at once, noise control for venues or neighbours with noise restrictions, the interactive novelty of switching channels mid-song, and it's just genuinely good fun.

Why hire from Hushify?

We pride ourselves on providing top-of-the-range equipment, at a great price, with fantastic service and customer care.

Is silent disco suitable for all ages?

Yes — silent disco is suitable for all ages. Guests of every age have the freedom to choose their own music and dance to it.

Are silent discos suitable for children?

Yes. Our headphones have safe volume control, and you can pick family-friendly music and set up different channels for different age groups, so it stays engaging and appropriate for a young crowd.

What types of events are suitable?

Silent discos are perfect for a wide range of events, including communions, confirmations, birthday parties, hen do's and family celebrations — and plenty more besides.

What does my package include?

Your package includes headphones, plus a few spares, two transmitters for two channels of music, and all the audio and power cables you need.

What is NOT included?

We don't include the music itself — you'll need an audio device (tablet, laptop, phone etc.) to play music from.

How many channels of music do you offer?

Our packages come with two transmitters as standard, so two channels of music can be broadcast at the same time.

Whose contact details do I need to provide?

Please provide the full name, mobile number, address and email for whoever will be accepting the delivery.

Can I amend my order?

Yes — should you wish to change or amend your booking, we'll endeavour to accommodate this depending on availability.

Can you supply a last-minute order?

Online bookings can be made up to 48 hours prior to delivery. If you need a package sooner than that, please email us and we'll see what we can do.

Do you offer any discounts?

We're not currently able to offer discounts, but do follow our social media for any special weekend package deals.

Do I need to pay a deposit?

Yes — we take a refundable security deposit at the time of booking.

How can I pay for my order?

All orders must be paid in advance through our website, using one of our available payment methods.

Will my equipment arrive ready to use?

Yes — our headphones arrive fully charged and ready to go, with instructions for easy setup included in your package.

What extras are available?

We have big plans for our product range — watch this space to see what we've got coming next.

Technical

Everything about the equipment itself

How does the system work?

Our silent disco system is simple to use and set up — it's very much "plug and play." Transmitters receive audio from your device and broadcast it wirelessly to the headphones.

What if I need technical support?

Technical guides come with every equipment delivery, are emailed to you beforehand, and are also available on our website — so help is always close at hand.

What brand of equipment do you supply?

We use Over-Ear equipment, which supplies the world's leading cinemas and cruise-ship companies, and is used at major festivals including Glastonbury and Isle of Wight.

What music devices can I connect?

Any device with a 3.5mm headphone jack or an RCA/phono connection will work. We provide two of these cables as standard in your package, for modern phones that don't have a headphone jack.

Can I play podcasts, Spotify, or YouTube?

Yes — any audio you can play through speakers or headphones will work. We'd recommend downloading your playlist in advance so a patchy WiFi signal doesn't interrupt the music.

Do you have playlists you recommend?

We do — you'll find our recommended selections on our Spotify channel and YouTube.

Can I use your headphones for TV, Netflix, or video games?

Yes — just connect the audio output from your TV or console to the transmitter using the cables provided.

What is the best song for a silent disco?

That one's subjective! We'd recommend starting with one of our own playlists and taking it from there.

How many headphones can connect at once?

You can connect an unlimited number of headphones and receivers at once, with no loss in signal.

What is the typical battery life?

On a full charge, our headphones — which have built-in lithium-ion rechargeable batteries — typically last up to 12 hours.

What is the range?

Our transmitter has a range of 150m, though walls or pillars between the transmitter and headphones may reduce this.

What cables are included?

3.5mm headphone leads, plus two adapters to cover modern phones that don't have a headphone jack.

Can I connect DJ equipment?

Yes — using the RCA/phono cables provided, which are compatible with most DJ controllers.

What frequencies does the equipment use?

863–865MHz across our three channels — Red at 863.1MHz, Green at 863.7MHz, and Blue at 864.9MHz.

What headphone colours are available?

Pink or black. We're not currently able to mix colours within a single package.

Can the lights be turned off?

Yes — just request this before dispatch, or adjust the settings yourself on the night. There are a few different lighting settings: full light, full light flashing, half light, and no light.

Deliveries & Collections

How we get the gear to your door and back again

Where do you deliver?

Free delivery and collection across South Dublin, Wicklow, Kildare and Meath on every package. Outside those four counties, we deliver nationwide for a flat €40.

What's the delivery and collection process?

We deliver on Friday morning and collect the equipment from the same address the following Monday morning, with both delivery and collection windows between 9:30am and 11:30am. We'll send a confirmation text the night before delivery with all the details.

What happens if I miss my delivery?

If no one is available for your scheduled delivery, an additional delivery fee of €25 applies.

Can delivery and collection be at different addresses?

No — delivery and collection must happen at the same address, and self-collection from our warehouse isn't available.

How should I prepare the equipment for collection?

Please pack everything back into the crate using the checklist provided, with any damaged equipment placed in the designated pouch. We do an inventory check when it's returned to us, and charges apply for missing items per our terms and conditions.

Can collection be rescheduled?

No — our collections are scheduled for Monday morning, and any exception to this will incur an additional fee.

Who do I contact for more help?

Email us any time at hushify.ireland@gmail.com and we'll get back to you.

Still have a question?

We're happy to help — send us a message and we'll get back to you, usually within a day.

Get in touch